Privacy Policy

1. Introduction

Your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and disclose your personal health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable Texas privacy laws.

2. Information We Collect

We may collect the following information:

  • Full name, date of birth, address, phone number, and email

  • Medical history, symptoms, and treatment details

  • Insurance or payment information

  • Any communication you have with us (e.g., emails, messages, online forms)

3. How We Use Your Information

We use your information to:

  • Provide and coordinate acupuncture and wellness services

  • Maintain accurate treatment records

  • Process payments and provide invoices or superbills

  • Communicate with you about appointments, follow-up care, and updates

  • Meet legal, regulatory, or insurance requirements

4. Sharing of Information

We do not sell or rent your personal data. We may share your information only under the following conditions:

  • With your written consent

  • With healthcare providers involved in your care

  • As required by law (e.g., court orders, public health authorities)

  • For payment processing and administrative purposes, using secure platforms compliant with HIPAA

5. Data Protection and Security

We implement industry-standard security measures to protect your personal and health information, including:

  • Secure electronic health record (EHR) systems

  • Encrypted communications where applicable

  • Access restricted to authorized personnel only

Despite our efforts, no method of data transmission or storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access your health records

  • Request corrections to your information

  • Request limits on how your information is used or shared

  • Obtain a copy of this privacy policy

  • File a complaint if you believe your privacy rights have been violated

To exercise any of these rights, please contact us using the details at the top of this policy.

7. Website and Online Communication (if applicable)

If you use our website, we may collect limited non-identifiable data such as cookies or analytics to improve user experience. No health or treatment data is collected through the website unless submitted by you through a secure form.

8. Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website and/or communicated directly where necessary.

9. Contact Us

If you have questions about this Privacy Policy or your rights, please contact:

Raegan Raguse
📧 silkandstoneacu@gmail.com
📞 5128184949